Call Handler – Global Bridge Resources Requirements
• Minimum of 6 months to 1 year related work experience
• Strong Oral and Written communication skills
• RT Ticketing system and helpdesk system
• PC and Mac Hardware Troubleshooting DELL 75%; Mac
20%, SUN and Clones 5%
• Operating System Windows XP/Vista/7, Mac OS X and *NIX
• Desktop Imaging Tools Symantec Ghost, PQI, Windows
Imaging
• Lotus Notes Mail
• Reporting skills
• Wiki based documentation and internet savvy
• Willing to work in Cebu
IS A PLUS:
• Windows Server Administration
• Backup to disk system
• Internet and Networking Cable Patching, Wifi Configuration,
VLAN Changes, IP Telephony
• Multimedia, Teleconferencing and video conferencing
setting up
• Web Development and applications At least 10% of the staff
should understand web development tools
• ITIL
For immediate processing, please send your resume to jdtlagdamen@globalbridgeresources.com
Please indicate your current salary, expected salary and availability
Start Date: January 2010
